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How to Register on the LIC Customer Portal Easily?

  • Writer:  Square Insurance  Brokers
    Square Insurance Brokers
  • Aug 5, 2025
  • 4 min read

In today’s digital world, managing your life insurance policies online has become simple and stress-free. The Life Insurance Corporation of India (LIC), one of the most trusted insurance companies in the country, offers an online customer portal that makes policy management easier for its users.

From checking policy details to paying premiums, downloading receipts, and tracking loan status, all of this and more can be done with just a few clicks on the LIC Customer Portal. But to use these features, the first step is to register yourself on the portal.

In this blog, we will walk you through how to register on the LIC customer portal easily, in a step-by-step way, using simple language that anyone can understand. So whether you are tech-savvy or not, this guide is for you!

What Is the LIC Customer Portal?

The LIC Customer Portal is an online platform provided by LIC where policyholders can access their policy details anytime, from anywhere. It is completely free and offers a wide range of services like:

  • Viewing policy status

  • Premium payment and receipts

  • Policy loan and claim status

  • Downloading premium certificates

  • Updating contact details

  • Requesting services like address change, nomination update, etc.

But to enjoy all these services, you need to register as a user on the portal first.

Who Can Register on the LIC Portal?

Any LIC policyholder, whether individual or corporate, can register on the customer portal. You need to have at least one active LIC policy in your name to complete the registration.

Documents and Details You will Need

Before you start the registration process, keep the following details handy:

 Your LIC policy number(s) Your date of birth (as per the policy) Your mobile number and email ID A recent premium payment receipt (optional but useful for verification)

Step-by-Step Guide to Register on the LIC Customer Portal

Let’s break down the process of registration in simple steps:

Step 1: Visit the LIC Official Website

  • Open your browser and go to the official LIC website.

  • On the home page, look for “Customer Portal” under the "Online Services" section or click on the "Login" button on the top right.

Step 2: Click on 'New User'

  • Once you are on the login page, you will see two options, "New User" and "Registered User."

  • Since you are registering for the first time, click on “New User”.

Step 3: Fill in Your Basic Details

Now you will be asked to fill in some basic information:

  • Policy Number: Enter any one of your active LIC policy numbers.

  • Date of Birth: As mentioned in your policy documents.

  • Mobile Number: Use a number that is active and linked to your policy.

  • Email ID: Enter a valid and working email address.

  • Username: Choose a unique username (easy to remember).

  • Password: Create a strong password with a mix of letters, numbers, and symbols.

Once all details are filled in, click “Proceed”.

Step 4: Create Your Profile

In this step, you will need to:

  • Choose a password recovery question

  • Set an answer that you will remember

  • Review your details and click on “Submit”

You will receive a confirmation on your email and mobile number.

Step 5: Login to Your Account

Now that you are registered:

  • Go back to the Customer Portal login page

  • Enter your username and password

  • Click “Sign In”

You are now successfully logged into the LIC Customer Portal!

What Can You Do After Registration?

Once you are logged in, a whole range of online services becomes available to you. Here’s what you can do:

View Policy Details

Check the status of your policies, due dates, and plan details in just a few seconds.

Pay Premiums Online

You can pay premiums directly from the portal using Net Banking, Credit/Debit Cards, or UPI, without having to log in each time if you save your details.

Download Payment Receipts

Access your premium payment receipts, which are useful for income tax filing or personal records.

Track Policy Loans and Claims

If you have taken a loan on your policy or filed a claim, you can track the status online easily.

Update Contact Details

Changed your phone number or email? You can update it through the portal anytime without visiting a branch.

Register More Policies

You can add multiple policies under the same account, even for your spouse or children, making it easier to manage everything in one place.

Tips for a Smooth Registration

Here are some quick tips to make the registration process even easier:

  • Double-check the policy number and date of birth — these must match LIC’s records.

  • Use a valid mobile number and email — you will receive OTPs and notifications here.

  • Choose a simple username and a strong password that you won’t forget.

  • If you are facing issues, contact LIC customer care or visit the nearest LIC branch.

Common Questions (FAQs)

Q1: Can I register multiple LIC policies under one login?

Yes! Once registered, you can add more policies (even of family members) under the same account.

Q2: What if I forget my username or password?

You can use the “Forgot Username/Password” link on the login page to recover them using your registered email or mobile number.

Q3: Is registration on the LIC portal free?

Yes, it is 100% free. LIC does not charge anything for online services.

Q4: Can NRIs register on the LIC portal?

Yes, NRIs can also register if they have an active LIC policy in India.

Conclusion

Registering on the LIC Customer Portal is simple, quick, and highly beneficial. It saves you time, gives you control over your insurance policies, and helps you manage everything from the comfort of your home. Whether you want to pay premiums, check policy status, or download receipts, all services are just a few clicks away. And if you need expert help or want to explore additional insurance options, trusted partners like SquareInsurance can guide you with the right advice and support. So if you have not registered yet, follow the steps above and get started today. It’s one small step for you, but a big step towards smarter insurance management!

 
 
 

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